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12

Recognise how to communicate to different people and have behavioural flexibility

Effective communication is two fold. It’s being both a good listener and a good communicator.  Being a good communicator means having behavioural flexibility, because there is no single way to communicate. And the person with the most behavioural flexibility, controls the situation.  👉Listening to hear, not to be heard.  👉Seek to understand before being understood […]

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Action Plan Template

Create A ‘Do-not -do’ list. It’s just as important, if not more than a ‘to do list’… Our days can get bogged down with so many different tasks. Trying to prioritise can sometimes feel almost impossible. Things begin to pile up and we start to feel stressed, lose focus and become unproductive. It’s exhausting, deflating […]

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Assessment Plan Template

Making a good assessment is not just about working out which questions to ask or which questions to include, It’s so much more than that… To create a great assessment, you must first be clear on:  The benchmark – the big picture – the overall purpose because when you have a clear understanding of the […]