Privacy Policy

The Domino Effect Consulting & Facilitating

The Domino Effect Consulting & Facilitating (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose and protect your personal information.

1. What Personal Information We Collect

We may collect personal information including:

Full name
Email address
Phone number
Business name and role
Information provided in enquiry or booking forms
Information provided during consulting engagements
Payment details (processed securely via third-party providers)
Website usage data (such as IP address, browser type, and analytics data)

We only collect personal information that is reasonably necessary for our business functions and activities.

2. How We Collect Personal Information

We collect personal information in several ways, including:

When you submit an enquiry through our website
When you book a consultation or advisory session
When you purchase a product or service
When you subscribe to communications (if applicable)
When you correspond with us via email or phone
Through cookies and analytics tools when you use our website

We may also receive personal information from third-party service providers where relevant to delivering services to you.

3. Why We Collect Personal Information

We collect and use personal information to:

Respond to enquiries
Deliver consulting, advisory, and facilitation services
Provide digital products and resources
Process payments
Improve our services and website functionality
Comply with legal and regulatory obligations

We will not use your personal information for purposes unrelated to our business activities without your consent, unless required by law.

4. Disclosure of Personal Information

We do not sell or rent personal information.

We may disclose personal information to trusted third-party service providers where reasonably necessary to operate our business, including:

Website hosting providers
Payment processors
Booking systems
Cloud storage providers
Professional advisers (such as accountants or legal advisers)

We may also disclose information where required by law, court order, or regulatory authority.

5. Overseas Disclosure

Some third-party service providers we use (such as website hosting, analytics, booking or payment platforms) may store or process data outside Australia.

Where this occurs, we take reasonable steps to ensure those providers handle personal information in accordance with Australian privacy obligations.

6. Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These steps include secure digital systems, password protection, and limiting access to authorised persons only.

However, no method of transmission over the internet is completely secure. While we take appropriate safeguards, we cannot guarantee absolute security.

7. Access and Correction

You may request access to personal information we hold about you, or request correction of inaccurate, incomplete or outdated information.

To make a request, please contact: alex@thedominoeffect-ak.com

We will respond within a reasonable timeframe and in accordance with the Privacy Act 1988 (Cth).

8. Complaints

If you believe we have breached the Australian Privacy Principles, you may submit a written complaint to: alex@thedominoeffect-ak.com

We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

9. Cookies and Website Analytics

Our website may use cookies and analytics tools to:

Improve website functionality
Understand user behaviour
Enhance user experience

You may choose to disable cookies via your browser settings; however, some website functionality may be affected.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies separately.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The current version will always be published on this website with the effective date clearly stated.